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Tổng hợp tư liệu học UX Research


Why conduct UX Research?

[Medium | Design at IBM] “The vital role of user research

It's not just about conducting research, it's about doing it the right way, and asking the right questions. Bad research can be as costly as no research. See: What Walmart’s Cleanliness Experiment Teaches about Customer Feedback


How to conduct UX Research (the process)

[Draft Revise] Research Routine

[User Interviews] UX Research Field Guide


Research Planning

Research Plan Template - Google Slides Template | Google Doc Template


Participant Recruitment

 

Some Research Methods


Interviews & Focus Groups

[Interaction Design Foundation] How to conduct focus groups


Usability Testing


Diary Studies


Surveys

[Medium | Erika Hall] On Surveys


Participatory Design

[Medium | Cliff Lampe] Readings on participatory design

[Wicked Problems] Participatory Design


Ethnographic Research

[UX Matters] Ethnography in UX


Guerrilla Research

[Medium | Interactive Mind] AirBnB Guerrilla Usability Testing

 

Remote Research


Note-taking


Making Sense of Research


Reporting Research Findings


Common (Foundational) Research Deliverables

Personas


Managing Research Insights


Other Useful Tips & Resources

[Medium | Christina Wodtke] Five Habits of Design Thinking

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